Everyone needs backup

Everyone needs backup.

Healthy Server Reseller News	July 30th, 2007
In this issue August Specials Article: "Is Your Customer's Data Really Safe?" Backup Tips Download Spotlight Market Checkup	August Special $500 for Every New Account
Is Your Customer’s Data Really Safe? Years ago businesses stored their valuable information on paper and kept boxes of this data for years. If a disaster struck, like a fire or flood, they would likely lose their entire business. They would try to salvage what they could but ultimately most companies faced with a catastrophic disaster landed up closing their doors. Once the computer industry sprang up, businesses started storing their data on their PC’s but computers could crash and their data could still be lost. Reliable servers became available to regular businesses and their data could be backed up with tape and tape drive systems. To protect themselves, businesses needed to backup their data on a daily, weekly or monthly basis and then make sure the tapes were taken offsite. They had risks facing them now more than fires and natural disasters. They now had to be concerned about hardware failures, computer viruses, and data theft. This is where you come in. Business people know their core business but most are not experts in computer systems and how to protect them. They turn to you for help and guidance. They need to rely on your knowledge and expertise. So why do you get frantic calls about lost data? How many times do you go onsite and begin a restore only to find the tape you need is corrupted? Are your customers not following the daily processes you put in place that are an essential part of their data protection? How can you protect them when you are not there? Author: pat@carroll.net	Backup Tips Encourage customers to backup their data offsite. This is the industry’s recommendation to best protect data from a disaster. There are many cost effective solutions available. If customers take backup tapes home themselves, suggest they purchase a Turtle Box for transporting tapes securely. This will provide some protection from changes in heat and humidity and shock vibrations. Make sure someone is checking the nightly backup. If possible, ask them to send you an email confirmation each night to act as a double check. Remind the customer to purchase replacement tapes at least every 6 months. Too many times customers wait until a tape fails before replacing. The next time you're onsite, confirm someone at the customer site is familiar with how to test their back tapes. Remind each customer of the importance of putting all server equipment on Uninterruptible Power Supplies (UPS).
Download Spotlight This month's spotlight is the Carroll-Net Backup Tools. Embedded in this free toolbox is a simple to use File System ACL editor and inspection utility. Call your account executive to receive your free copy (888)432-1638	Market Checkup iShares Goldman Sachs Networking Index Fund Source: NASDAQ