Protect Your Customers|
Healthy Server Reseller News |
June, 2008 |
In this issue
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Service For
Your Customer |
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Data Security Most IT Professionals when they hear the term Data Security think about controlling who has access to information. But most customers would expand this definition to mean keeping data safe from corruption. From their point of view if the data is corrupt, it’s not safe. Ensuring your customer’s data is both safe and sound is a tall order. If you’re like most professionals, you’ve put a backup system in place. And you’ve trained your customer how to verify the system and to let you know if something’s amiss. Of course your concern is the procedures are not being followed. Have you ever found yourself getting ready to replace a crashed server only to find the last backup was corrupt and you had to go back to older data. Of course you know something is seriously wrong before you even arrive on site when you get a frantic call about lost data. Your customer has that stressed look on his face as he greets you. He needs data that was not backed up properly. He needs what you cannot give him. They are devastated but at that point you have no options. It’s imperative you convince your customers of the importance of a good backup, and that you do it today. They need their data to be secure both onsite and offsite. Customers often learn best from hearing the tales of other’s experiences. So go ahead and share your experiences helping others with their disaster and how serious it was when you couldn’t recover missing data files. Your customers will thank you!
Author:
pat@carroll.net |
June Special For each new Healthy Server account signed in June, Carroll-Net will pay the greater of $500 or your regular Healthy Server commission. |
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Data Vault Theft Protection 600,000 computers are stolen every year. And according to the FBI, 97% are never recovered! These are sobering statistics. It means thieves are able to make away with valuable software, expensive equipment and possibly irreplaceable data files. Imagine if the stolen computers contained a copy of your customer’s business plan, patent applications or the only copy of a critical piece of evidence part of an ongoing lawsuit! What’s worse, if the information contains regulated information, it could mean having to issue a press release. In many states, loss of credit card information, or individually identifiable health or credit information requires immediate widely distributed public notifications. And beyond the cost of notification, there’s the potential unrecoverable damage to the business’s image – some may never trust the organization that allowed it to happen ever again. Carroll-Net considers this too important to risk. We’ve therefore partnered with Absolute Software, the makers of CompuTrace and LoJack® for Laptops. Each new Healthy Server appliance is equipped with CompuTrace Theft Protection. If a Healthy Server appliance is stolen, law enforcement is notified. With CompuTrace embedded in the system, law enforcement is able to locate and recover the equipment. Here’s how it works. The CompuTrace agent is installed on the hard drive and enabled in BIOS. The system makes periodic contact with a tracking center over the Internet. If the equipment is stolen, a beacon is set off that provides the tracking center with the exact location where to dispatch law enforcement Because the embedding is both on the hard drive and in BIOS, it will work even if the thief replaces the hard drive. The computer BIOS detects if the hard drive has been changed, and reloads the agent onto the new hard drive. As a further level of protection, Carroll-Net also has the ultimate weapon – a “Logic Bomb”. Once we’re aware of the theft, Carroll-Net can issue a command to wipe the computer’s hard drive of all traces of customer’s data.Author: jim@carroll.com |
Goldman Sachs
Jan 1st - Jun 5th |
Copyright (c) Carroll-Net, Inc., 2008
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