Protect Your Customers

Healthy Server Reseller News

March 9th, 2009

In this issue
  • Article: "Automatic Backup vs. Thumb/HD/Tape Backups"
  • On Your Side: CNet Engineers
  • Free passes to AIIM Expo & Conference, March 31 - April 2

Service For Your Customer
http://reseller.carroll.net

Automatic Backup vs. Thumb/HD/Tape Backups

These days, full development schedules and towering to-do lists overflowing from yesterday can get in the way of your customers making sure that their data backups get done right and on time. Yet, server crashes and data loss are a reality, so backups must get done. The impact of data loss can be catastrophic.

Most IT professionals will admit that manual backups can be tedious, but so is recovery from tape. There's nothing worse than going from tape to tape looking for an uncorrupted file or two that are simply not there because data was not being backed up regularly. In the worst cases, sometimes nothing can be done and the business takes a hit.

Transitioning from manual to automatic backups is the answer. Automatic backups are critically important to ensuring that backups not only get done, but also are completed correctly. Even in the hands of the most competent and well-intentioned professionals, manual backups expose your customers' data to errors, omissions and data corruption. In a recovery emergency, corrupted data is useless.

Manual backup media like tape, hard drives and thumbs are not meant for a long life and mobility because they are particularly susceptible to damage and degradation. More than half of all IT professionals experience tape failure at least once per week and degradation and damage play a role.

What's more, taking data offsite on tape, thumb drive or hard drive exposes data to theft or accidental loss. Many states require companies to notify their customers if sensitive information like contact information and credit card data is lost or stolen. Imagine the bad press and potential liability for that kind of information getting into the wrong hands—"Gee, I could have sworn it was in the backseat (or trunk) of my car…or on that thumb drive I tucked into my shirt pocket…" Don't let that be your customer's best defense. Simply put, automatic backups eliminate the risk of lost data, corrupted files and theft.

Carroll-Net's CncOp (pronounced sink-up) Executive Scheduler ensures your customers' backups happen on-time, every time each day without fail. CncOp's expressive configurability can capture an unlimited range of schedules—hourly, daily, weekly, and even yearly backups. When your customer needs their backups done more reliably, trust CncOp Executive Scheduler to get them done easily and on time. For details see http://www.carroll.net/index.php/overview/cncop-technology
 

Carroll-Net at
AIIM Expo
March 31 - April 2nd

If you're in the Philadelphia, PA area, we'd we'd love for you to stop in and see us at Booth 330.

Carroll-Net has a limited number of FREE passes. Call today to reserve yours (888)432-1638

On Your Side: CNet Engineers

Carroll-Net's (CNet) expert engineers checking over your customer's backup logs is like having an entire dedicated IT staff working for your customer who focuses explicitly on their backups. Each day CNet's trained experts carefully watch over their backups, combing through logs, spot-checking changes, reviewing exceptions, and even anticipating server failures—so you don't have to.

CNet's engineers are able to spot the slightest discrepancies in your customer's server and data files because that's what they do everyday. They are experts in server and data backups.

With CncOp and CNet engineers at your disposal your customer's data will not only be backed up on time every time, but you can trust that your backups are in good hands. If the time should come that files are needed, you can rest assured that in just a few clicks the server and any missing files will be able to be restored easily. Now, doesn’t that beat combing through your own tape logs?

Discover more about CncOp and the expertise offered by CNet engineers at: http://www.carroll.net
 
 
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