Protect Your Customers

Healthy Server Reseller News

March 24th, 2009

In this issue
  • Article: "Tape Recovery Time vs. Disk-Based Recovery Time"
  • High Speed Backup Server: 1 Gbps Fast
  • Free passes to AIIM Expo & Conference, March 31 - April 2
  • New Healthy Server Video!

Service For Your Customer
http://reseller.carroll.net

Tape Recovery Time vs. Disk-Based Recovery Time

There are only two reasons people do backups: they might need to recover something someday or because the law requires them to. What matters in both cases is that data can be recovered when it's needed—otherwise, backups are useless.

Simply put, customers want the simplest and most reliable means to recover data that has been inadvertently lost or damaged. But as you know, system restores aren't always that easy.

In a perfect world, there would be no system crashes. In an ideal world, the perfect backup would be done seconds before any disaster strikes. But in the real world, no one knows when hardware problems and corrupted files will rear their ugly heads, nor when unexpected events like fire, floods and earthquakes will strike. That's why prudent IT professionals backup their data religiously.

Yet, all the backup copies in the world mean very little if system restores ultimately fail. Sadly, according to a recent survey, 60% of IT professionals experience system restore failures using tape backups each week. And while that number may seem high, that's really not all that surprising given that tape is known widely to be an unreliable medium for backing up data.

Typical tape recovery requires locating the right backup set of data tape(s), loading the tape, and instructing backup software to restore the data. Though time consuming, it sounds easy enough, until . . . whoops!—the tape is bad. The only thing left to do is to swallow hard and refer back to an earlier backup, and hope it has a good copy of the earlier generation of the data. And if it doesn't—as it is frequently the case—get ready to give the customer bad news.

Thankfully, you can cut through all the tape and time-consuming system-restore attempts with a disk-based backup. It's like searching for a digital song by title versus fast-forwarding and rewinding through your grandfather's 8-track tape. When disaster strikes, simply browse the network quickly for the right file or folder, then click and drag it back to your server. You’re done—really. No fuss, no muss.

You might even start looking at disasters as mere annoyances. And your customers may start looking at you like a modern-day data-backup superhero.

Find out more about how Carroll-Net's 1 Gbps disk-based recovery can save you time and difficult conversations with your customers at: http://www.carroll.net/.

New Healthy Server Video!

Technology can sometimes be confusing to customers. To help make things easier, we've created a new video to help clarify the benefits of Offsite Backup to your customers.


http://carroll.net/flash_movie/movie.htm

 


Carroll-Net at
AIIM Expo
March 31 - April 2nd

If you're in the Philadelphia, PA area, we'd love for you to stop in and see us at Booth 330.

Carroll-Net has a limited number of FREE passes. Call today to reserve yours (888)432-1638
 

High Speed Backup Server: 1 Gbps Fast

Tape recovery is slow and disk-based recovery is fast. How fast? 1 Gbps fast, whereas most tape recovery happens at 10 Mbps. That means a small 5 GB file would take more than an hour to recover using tape, but using Carroll-Net's free disk-based backup server that same file can be recovered in 40 seconds.

To put that into perspective, you could have restored your server in the time it took to read to this newsletter—how's that for fast recovery?

Find out more about CNet's disk-based backup server and spend your time doing better things than searching through tapes for the right files that may not even work http://carroll.net/index.php/overview/free-backup-server
 
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Copyright (c) Carroll-Net, Inc., 2009