Protect Your Customers|
Healthy Server Reseller News |
April 6th, 2009 |
||||||
In this issue
|
Service For
Your Customer |
||||||
|
Agent vs. Agentless Backups When it comes to adding a new piece of software, device driver or agent to a perfectly functioning server, change can be a very bad thing. The next thing you know, you have a server crash and application instability. At least that's how your customer looks at it, and that's why they often resist making changes to their existing systems, especially when it comes to data backups—and they're not wrong. Agent-based backups are bad for several reasons, because they: • Consume precious server resources • Introduce potentially incompatible drivers • Slow down the server • Run with super-user (i.e., unfettered) privileges, introducing potential security problems With side effects and risks like that, why fix what isn't broken? That is, until you need a reliable backup for a full system restore…oops. Thankfully, agentless backups have none of these problems because the backup server connects as just another node on the network, leaving the rest of the system unaffected. In fact, the amount of resource load allocation required is no more than any other user or workstation added to the network. And, access to the agentless backup server can be restricted to read only, reducing potential security problems. Best of all, because there’s no need to install software, agentless backups cannot cause servers to crash. Granted, there are certain isolated cases that require special agent-based backups, like laptops and home workstations with irregular access to the office network, but for everyone else, an agentless backup just makes sense. It's one change that will be welcomed by your customers. So become an agent of positive change for your customers by introducing agentless CncOp backups (pronounced sink-up) from Carroll-Net. After all, positive change is nothing to fear. |
If you're in the Toronto area, we'd love for you to stop in and see us at Booth 502. Attend the show for FREE when you register with our reservation Code TS1. |
||||||
|
CncOp Agentless and Agent-Based Backups In most cases, agentless backups offer the most reliable way to back up your customer's system without running the risk of system instability. Still, some cases like laptops and workstations require an agent-based backup. That's why Carroll-Net offers both options. No matter what their needs, CncOp agent and agentless backup options allow your customers can mix and match. Most customers prefer agentless backup because of its simplicity and no need for server resources, but for those who require special agent-based backup needs, we've got them covered—at no additional charge. Find out more about how to offer your customers agentless backups at http://www.carroll.net/index.php/overview/cncop-technology. |
|||||||
Copyright (c) Carroll-Net, Inc., 2009