Protect Your Customers|
Healthy Server Reseller News |
July 13th, 2009 |
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In this issue
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Service For
Your Customer |
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Who's Watching Your Customer's Backups? You’ve set up your customer’s daily backup system and trained the office manager how to rotate tapes, load the next tape, and verify the backup went as expected. Maybe you’ve even gone the extra step to set up e-mail alerts when backups don’t work. But several months goes by. Your customer has had a lot of staff turnover, and you discover that no one has been checking the backups. What’s worse is that you discover this only when you’re called in to restore lost data—data that doesn't exist. It's too late! Even with the best intentions and training, your customers' backup plans can take the backseat during intense periods of personnel change, like those being experienced by many companies today as their departments contract and reorganize to remain competitive in this challenged economy. While most company's priorities are rightfully focused on surviving the downturn in our economy, the accuracy and health of data backups are no less important to your customers. In fact, an irreparable data loss can put some companies out of business, affecting your business. You can trust your customers' backup data process to
Carroll-Net's 24-hour monitoring and alerting system that keeps
a watchful eye on all backup processes. If any problems are
detected with a customer’s server or Internet, an alarm is
automatically raised at the Carroll-Net Datacenter that is acted
upon immediately by a Carroll-Net’s highly trained engineers who
will call to discuss the situation. |
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Free Carroll-Net 24-Hour Monitoring & Alerting It's easy to think of Carroll-Net’s highly trained engineers like an extension of your IT staff, especially when Carroll-Net engineers carefully comb through your customer's Healthy Server™ backups day and night to ensure that all processes are happening as they should and when they should—so you don't have to. And if an engineer finds something out of the ordinary, they'll call and discuss it with you. This gives you the chance to proactively address your client issues before there's a problem. Find out more about 24-Hour Monitoring & Alerting. http://www.carroll.net/index.php/overview/free-backup-server |
Copyright (c) Carroll-Net, Inc., 2009