Protect Your Customers|
Healthy Server Reseller News |
September 21st, 2009 |
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In this issue
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Service For
Your Customer |
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The Importance of Knowing What's in Your Backup There are two primary questions IT professionals need to ask about their data backups: • Are the necessary files being backed up? • Are the files accurate? A good backup system can guarantee "yes" answers to both, so that when disaster strikes the system can be restored without a hitch, but this assumes you backed up every business-critical file and periodically confirmed the accuracy of what is being backed up by testing your restores. If you've ever been called in to restore a customer's system that lacked the right files or had files that were inaccurate, you know how frustrating it can be to spend hours searching and troubleshooting, only to deliver bad news in the end. These days, data loss can be catastrophic to customers, which will ultimately affect your business. To protect against all kinds of unnecessary data loss, big and small, the first step is, of course, to have a reliable backup system. Then you need to make sure that: 1. You add backup jobs each time you add a new server or new software. Adding new servers and software to an existing system introduces instability and a high rate of corrupted files and server crashes. Having reliable, healthy backup files that are instantly accessible speeds server recovery. 2. Periodic reviews of your systems are performed—“what-if” scenarios. Backing up most critical files necessary for a full system restore is not going to cut it when disaster strikes—you need all of them. The trouble is, no one knows which files will be affected when it does. By constructing periodic systems reviews based on possible "what-if" failures you'll be able to anticipate all files you should be backing up, not just the ones required in common data-loss scenarios. Preparation is the key in successful restoration. 3. You perform test restores of selected backups. It's not enough to assume that all of your files are backing up correctly simply because you see the right file names being backed up. After all, in a disaster scenario what's in a name? The proof is in a successful system restore. Performing test restores of selected backups will ensure that all files present are accurate. Carroll-Net's Healthy Server™ performs all three steps so you and your customers don't have to. Carroll-Net's trained engineers carefully monitor your customer's backup data and server performance, and provide daily and monthly backup and job reports with details on what is being backed up, so you and your customers will never be in the dark. And when disaster strikes, you'll have the peace of mind of knowing that your customer's business-critical data is not only there but it will be accurate when it is needed the most. Find out more about Carroll-Net's free system monitoring, daily and monthly backup reports and backup job reports at www.carroll.net |
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Know the Score: Daily and Monthly Reports It's easy for a watchful backup eye to wander in the course of daily business life, especially when systems appear to be running just fine. But when disaster strikes "backup remorse" from less-than-adequate backup processes isn't the worst of it—you're going to have to deliver your customer bad news. That is, unless you've working with Carroll-Net's Healthy Server and trained engineers who will watch your backup files and system for any potential red-flag scenarios that need attention—before disaster strikes—and provide daily and monthly reports and backup job reports. Knowledge and awareness equals less downtime and better business. Equip your customers with Carroll-Net's Healthy Server monitoring and reporting. Find out more at: www.carroll.net |
Copyright (c) Carroll-Net, Inc., 2009